Privacy Policy

Last updated: October 2026

This Privacy Policy describes how Lucys boutique ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our store or interact with us.

Information We Collect

When you visit the site, we collect certain information about your device and your interaction with the site. We also collect information when you place an order or contact us. This may include:

• Order information: name, billing and shipping address, email address, phone number, and payment details (processed securely by our payment provider).
• Account information: login credentials and order history if you create an account.
• Device information: browser type, IP address, time zone, and cookies installed on your device.

How We Use Your Information

• To process and fulfill your orders, including shipping and order confirmations.
• To communicate with you about your order or customer-service requests.
• To screen orders for potential risk or fraud.
• To improve and optimize our store and, where you have consented, to send marketing communications.

Sharing Your Information

We share your personal information with third parties who help us provide our services — for example, payment processors, shipping carriers, and analytics providers. We only share what is necessary, and we require these partners to protect your information. We may also share information to comply with applicable laws and regulations or to respond to a lawful request.

Cookies

We use cookies and similar technologies to operate the cart and checkout, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings, though disabling them may affect site functionality.

Your Rights

Depending on where you live, you may have the right to access, correct, update, or delete the personal information we hold about you. To exercise these rights, please contact us using the details below. We will respond to your request in accordance with applicable law.

Data Retention

We retain your order information for our records unless and until you ask us to delete it, and as required to comply with our legal obligations.

Children's Privacy

Our store is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The "last updated" date at the top reflects the most recent revision.